I am an experienced home test referral order reviewer, having worked for more than a year in the US healthcare industry. I have attained vast experience in processing Home Sleep Test (HST) and Pulse Oximetry (POX) referrals, where I specialized in communicating with doctors' offices to verify order forms containing approved ICD-10 codes from patient insurance. I ensured that forms were accurately completed, signed, dated and promptly returned to initiate testing. I am detail-oriented, proactive in follow-ups, and committed to delivering reliable, patient-centered service.
* Review and validate the referral form from the Medical Doctors Office, ensuring the ICD-10 code is marked, signed, and dated by the PCP. If all or any of the three are missing, a needs validation form containing the patient's insurance-approved ICD-10 codes will be faxed to the medical doctor's office for additional review. If MDO takes more than 48 hours to respond, an outbound call will be initiated to make sure the form is received and advised completion ASAP.
* Updates patient demographics ranging from name, address, DOB, phone number, height & weight, insurance, and others.
* Proficient in MS Excel
* Proficient in MS Word
* Fluency in the English language
* Confident, decisive, and keen on details.
* I can work with minimal supervision.
I believe that passion starts the -----------nt you put your heart into it and love what you are doing. I am now seeking new opportunities to apply my skills in healthcare support and administrative coordination, and provide good service to my employer.
