Experienced professional with a diverse background in the dental industry and BPO (Business Process Outsourcing) sector. Skilled in dental insurance verification, customer service, training, and technical support. Strong expertise in navigating insurance policies, submitting claims, and ensuring accurate reimbursement. Proven ability to deliver exceptional customer service, handle inquiries, and build strong relationships with clients. Experienced in training and coaching tea-----------mbers to provide outstanding service. Proficient in technical support for BPO operations. A detail-oriented individual with excellent communication, problem-solving, and organizational -----------mitted to delivering high-quality work and contributing to the success of the company