A dedicated professional with a Bachelor’s Degree in Business Administration major in Financial Management from Negros Oriental State University.
My work experience includes the following: almost two (2) years of being a Customer Service Representative in a local account, six (6) months as an office clerk, and almost five (5) years of government employee.
In my role as a Customer Service Representative at SPI Global, I developed strong problem-solving abilities by addressing billing issues, product problems, and general client concerns. I efficiently resolved service issues and maintained a high level of professionalism, which helped convert frustrated clients into repeat customers. My proactive approach in staying updated on product knowledge and company policies contributed positively to the company’s goals.
As an Office Clerk at Victory Foods Enterprise, I honed my organizational skills by managing inventory records, preparing reports, and resolving discrepancies. My role involved detailed record-keeping and ensuring accuracy in inventory and office supplies, which required a meticulous attention to detail and strong analytical skills.
I have experienced also working in the government agencies such as the National Housing Authority and the Department of Agrarian Reform. I was a Secretary at the National Housing Authority, and I was responsible for a variety of administrative tasks, including screening clients, managing documents, and coordinating communications. Aside from that I was also desinate as the Sr. Accounting Processor A and my role involves preparing and managing financial reports, which showcases my ability to handle complex data and maintain accuracy.
In my most recent position as a Provincial Processor at the Department of Agrarian Reform, I evaluated and verified documents for legal filing, demonstrating my ability to manage sensitive information with precision and compliance.
My diverse background has equipped me with a well-rounded skill set suitable for the Virtual Assistant role, including exceptional organizational abilities, strong communication skills, and a commitment to delivering high-quality administrative support.
