I help e-commerce businesses fight chargebacks, recover lost revenue, and reduce financial risk. Since 2023, I've worked as a chargeback specialist directly with clients, handling disputes across a wide range of payment platforms and gateways, including PayPal, Shopify, Stripe, Klarna, Whop, Nuvei, Netevia, Kurv/EMS, Braintree, TRX, Maverick, ZenPayments, Goatpayment, MyCPO (Apptics), Translink, 29Next, Merlink, Airwallex, Payarc and many more.
Chargebacks don't just cost you money — they threaten your merchant standing and customer trust. That's where I come in. I combine sharp attention to detail, clear communication, and a proactive approach to resolve disputes quickly while protecting your long-term business relationships.
What I bring to your business:
⭐ Root-Cause Investigation — I dig into every chargeback case to identify underlying issues and recurring patterns, so you can prevent future disputes rather than just react to them.
⭐ Thorough Case Building — I review transaction records, compile compelling evidence, and communicate directly with merchants, banks, and customers to build strong cases and secure favorable outcomes.
⭐ Clear Reporting — I deliver detailed, easy-to-understand reports that give management the insight they need to make smart decisions and improve processes.
⭐ Cross-Team Collaboration — I work closely with support, fulfillment, and finance teams to streamline chargeback workflows, cutting down resolution time and boosting efficiency.
Whether you found me here on Upwork or I've worked with you directly before, my goal is the same: win your disputes, minimize losses, and keep your customers happy. If you're looking for someone who understands chargeback rules and platform-specific processes inside and out, let's talk.
Other skills: I can help you analyze and manage your company's finances with the following skills: Preparation of Financial Statement, Review Financial Statement, Account Receivable, Account Payable
