3+ Years Admin & Executive Support
I help founders, executives, and growing businesses save time, stay organized, and improve operational efficiency through executive support, project coordination, reporting, bookkeeping support, and workflow management.
With experience supporting government executives and international clients in Canada and the United States, I bring strong organizational skills, attention to detail, and a proactive approach to keeping businesses running smoothly behind the scenes.
WHY HIRE ME?
• Highly organized with exceptional attention to detail
• Strong written and verbal English communication
• Proactive, reliable, and able to work independently
• Experienced in executive support, operations coordination, and client communication
• Quick learner who adapts easily to new tools, systems, and processes
• Focused on creating organized systems that improve efficiency and productivity
• Committed to delivering high-quality work and long-term value
Results Delivered
• Improved document management efficiency by 40%
• Processed financial data with 99%+ accuracy
• Managed 100+ executive communications and reports
• Supported 2 Division Chiefs at the Department of Agriculture
• Helped reduce email clutter by 80%, saving 5+ hours per week
PORTFOLIO & WORK SAMPLES
Portfolio:
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Work Samples:
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Available Samples:
• Executive Dashboard
• Calendar Management System
• Inbox Management Workflow
• Research & Reporting
• SOP Documentation
• Meeting Notes & Action Item Tracking
AVAILABILITY
•Part time to Full-Time (20-40 Hours/Week)
•Long-Term Opportunities Preferred
• Immediate Start
• Available for US, UK, and Australian Time Zones
• Reliable High-Speed Internet
• Backup Internet Connection
• Dedicated Home Office Setup
SERVICES / SPECIALIZED EXPERIENCE
•Executive & Administrative Support
•Calendar & Inbox Management
• Follow-Ups
•Operations & Workflow Coordination
•Project Coordination
• Research & Reporting
• Customer Communication & Email Support
• Bookkeeping & Accounting Support
• Lead Generation & Prospect Research
• Google Workspace Administration
• Canva & Social Media Support
• Documentation & SOP Creation
TOOLS I USE
• Google Workspace
• Microsoft Office
• Google Sheets
• Google Calendar
• QuickBooks
• Xero
• Canva
• ChatGPT
• CRM Systems
• Zoom
• Google Meet
• Slack
• Notion
• Trello
• HubSpot
• GoHighLevel
• Follow Up Boss
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• ClickUp
• Airtable
• Notion
• Asana
INDUSTRIES SUPPORTED
• Government Administration
• Financial Technology (FinTech)
• SaaS
• Professional Services
• Executive Support
• Small Business Operations
• Administrative Services
KEYWORDS
Executive Assistant | Operations Coordinator | Administrative Support || Calendar Management | Inbox Management | Project Coordination | Research & Reporting | Bookkeeping Support | Customer Communication | Lead Generation | Google Workspace | QuickBooks | Xero | Canva | ChatGPT
PROFESSIONAL HIGHLIGHTS
-Administrative Assistant II – Department of Agriculture
-Supported senior leadership and improved document management efficiency by 40%
-Processed financial data with 99%+ accuracy
- Supported international clients in Canada and the USA
- Experience with QuickBooks, Xero, Google Workspace, Canva, CRM systems, and ChatGPT
CLIENT FEEDBACK
"Crystelle consistently delivered high-quality work while meeting tight deadlines. She was reliable, detail-oriented, professional, and able to manage tasks independently with minimal supervision."
— Nick Proulx, Rain Technologies Inc. / PLUVO Financial Software
MY COMMITMENT
I am committed to helping business owners save time, improve organization, streamline operations, and focus on growth while I handle the details behind the scenes.
Whether you need help managing your inbox, coordinating projects, maintaining CRM records, organizing reports, supporting operations, or keeping day-to-day tasks on track, I am ready to become a reliable extension of your team and help your business run more efficiently.
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