• Customer Service Representative / Virtual Assistant with experience in voice and non-voice support, billing assistance, CRM tools, tech support, sales support, mobile services, and appointment setting, helping businesses achieve smoother operations and better customer experience.
• Known for having a positive attitude, patience, professionalism, and strong work ethic, helping maintain high-quality service even in fast-paced environments.
• I can help businesses with :
• Customer support (chat, email, voice handling), improving customer satisfaction and faster issue resolution
•Billing and payment concerns, ensuring accurate transactions and fewer customer complaints
•CRM management and accurate data entry, resulting in organized records and efficient workflow
• Technical support troubleshooting, reducing downtime and improving service reliability
• Sales assistance and lead handling, increasing conversion rates and business revenue
• Appointment setting and scheduling, improving time management and client engagement
• Mobile support and client coordination, ensuring smooth communication and better service delivery
• Strengths:Strong communication skills, detail-oriented, fast learner, adaptable, and highly reliable—helping businesses improve efficiency, customer satisfaction, and overall performance.
