Experienced Customer Service Specialist with over 10 years in the BPO industry, skilled in providing exceptional client support, organization, and timely task execution. Strong background in Social Media Marketing, Sales, and Data Management for import and export operations. Proficient in using CRM tools such as Zendesk and Halo.
Also experienced in technical support as an NOC Support for a digital screen company, assisting C-level executives with professionalism and efficiency. Recognized for excellent communication, leadership, and analytical skills. Highly adaptable, responsible, and eager to learn new tools and processes to contribute effectively to team success.
