Monitor different business accounts that queue for collections.
Compose professional email to communicate with client's personnel.
Sending Invoices and managing accounts credits for refunds and reconciliation.
Research and resolve payment discrepancies.
Generating invoice and account statements
Solving billing queries and concerns via tickets and cases.
Supporting the collection efforts/calls for accounts receivable portfolio
Take Leadership while the Team Leader is out office/away.
Investigate Fraud Transactions
