Detail-oriented and results-driven Virtual Assistant with over 3 years of experience supporting ticket resale businesses and customer service operations. Skilled in market research, pricing strategy, data entry, and CRM tools, with a sharp eye for detail and accuracy.
At Lotus Tickets LLC and We Turn Tix, LLC, I helped optimize ticket acquisition, pricing, and resale strategies by analyzing trends across Broadway, symphony, sports, and concert events. Proficient in Google Sheets and familiar with platforms like Skybox, I ensured data integrity and streamlined listing processes across multiple marketplaces.
My background in the BPO industry has strengthened my communication skills and ability to handle customer inquiries with professionalism and empathy. Comfortable in fast-paced, remote environments, I bring reliability, adaptability, and a proactive mindset to every task.
