Christian Errol Maduro
I am a dedicated and results-driven Virtual Assistant with over 10 years of BPO experience, including more than 5 years specializing in outbound cold calling and appointment setting. Throughout my career, I have worked with clients in the roofing, insurance, solar, and home services industries, helping businesses generate qualified appointments and increase sales opportunities.
I am confident speaking with homeowners and decision-makers, handling objections professionally, building rapport quickly, and maintaining a positive attitude even in high-volume outbound campaigns. I understand the importance of consistency, accurate CRM updates, and delivering quality appointments that convert.
My experience includes:
Outbound Cold Calling
Appointment Setting
Lead Generation
Insurance & Roofing Campaigns
B2B and B2C Sales
Customer Service
CRM Management
Calendar Scheduling
Data Entry
Follow-up Calls
Tools I have used include:
Five9
Convoso
Aircall
Mojo Dialer
CallTools
Vicidial
Salesforce
Zoho CRM
Google Workspace
Slack
Microsoft Teams
I pride myself on being dependable, coachable, and goal-oriented. I work well independently, adapt quickly to new systems, and always strive to represent my clients professionally. Whether your business needs an experienced appointment setter, lead generation specialist, or outbound sales representative, I am ready to contribute from day one.
I look forward to helping your business generate more qualified leads, book more appointments, and grow your revenue.
