• Supervise work at all levels (receptionists, Housekeeping, office employees) and set clear objectives
• Plan activities and allocate responsibilities to achieve the most efficient operating model
• Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
• Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
• Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
• Deal with maintenance issues, shortages in staff or equipment, renovations etc.
• Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
• Inspect facilities regularly and enforce strict compliance with health and safety standards
• Ability to work successfully on own initiative as part of the team.
• Ready to learn things faster and interested to be trained in any field of work.
• Emotionally balanced and thrive on working in a fast paced, ever changing environment.
• Responsible, hardworking and flexible in any social and working conditions.
• Capable of rational conduct, trustworthy.
• Good Communication skills
• Use the industry-standard software for Property Management Systems (PMS) and Point-of-Sales Systems (POS)
