Greetings!
Results-driven Human Resources professional with over 13 years of experience across global organisations in shared services, construction, and BPO environments. Demonstrates strong expertise in HR operations, employee lifecycle management, and HRIS platforms including Workday, with a proven ability to manage high-volume case workloads while maintaining accuracy and compliance with KPIs and SLAs.
Recognised for consistently delivering high-quality results, including resolving over 2,400 HR and payroll-related queries, leading compensation change initiatives, and driving process improvements that enhance employee and stakeholder experience. Adept at handling complex HR issues, managing escalations with root cause analysis, and supporting continuous improvement initiatives.
A collaborative and proactive team player with demonstrated leadership capability, including mentoring peers and stepping into leadership roles when required. Known for strong stakeholder engagement, effective communication, and commitment to service excellence, as evidenced by multiple performance awards and recognitions throughout career progression.
Holds a Certified Human Resource Professional (CHRP) credential and brings a well-rounded HR background spanning recruitment, employee relations, compensation and benefits, and policy development. Passionate about contributing to efficient, people-focused HR operations within dynamic and fast-paced environments.
I would greatly appreciate the opportunity to speak with you regarding my application.
Sincerely,
Cherry May Lomboy - CHRP®
