I have over 12 years of experience in customer service, technical support, virtual assistance, and property maintenance coordination. My skills include dispatching and scheduling, work order management, billing and invoicing, data entry, customer support, vendor and tenant communication, administrative support, and problem-solving. I am proficient in AppFolio, MaintainX, Hippo CMMS, Propertyware, Google Workspace, Microsoft Office, Outlook, Slack, Microsoft Teams, and Zoom. I am highly organized, detail-oriented, adaptable, and committed to delivering excellent customer service and efficient administrative support.

Hi! I'm Arnel, a dedicated Virtual Assistant and Property Maintenance Coordinator with over 10 years of experience in customer service, technical support, administrative support, and dispatch coordination. I specialize in helping businesses stay organized by managing maintenance requests, scheduling appointments, dispatching technicians, coordinating with vendors, handling customer communications, processing billing and invoicing, and maintaining accurate records.

My experience includes supporting property management companies, appliance repair businesses, and technical support teams. I'm comfortable working with US-based clients and thrive in fast-paced remote environments where attention to detail, communication, and organization are essential.

I have hands-on experience with AppFolio, MaintainX, Hippo CMMS, Propertyware, Google Workspace, Microsoft Office, Outlook, Slack, Microsoft Teams, Zoom, and CRM systems. I'm a quick learner, dependable, and committed to delivering excellent customer service while helping teams operate efficiently.

If you're looking for a reliable Virtual Assistant who can handle dispatching, administrative support, property maintenance coordination, customer service, billing, scheduling, and day-to-day operations, I'd love the opportunity to support your business and contribute to your team's success.