I’m a results-driven professional with a background in sales, B2B relationships, and customer success, combined with an engineering mindset that helps me approach problems strategically and efficiently. I’ve worked closely with clients across different industries, focusing on building long-term relationships, improving retention, and driving revenue through value-based solutions.
My experience includes managing the full customer lifecycle—from onboarding and product adoption to ongoing support and upselling—while ensuring a seamless and positive client experience. I’ve handled high-volume accounts, resolved complex issues, and consistently aligned customer goals with business objectives.
On the technical and tools side, I’m experienced with CRM platforms like HubSpot, sales pipelines, customer success workflows, and digital tools such as Canva for content creation, basic video editing, and social media management. I’ve also supported businesses in organizing their online presence and improving engagement through structured, consistent content strategies.
With a blend of communication skills, commercial awareness, and adaptability, I’m focused on continuous growth and bringing real value to teams that prioritize both performance and customer relationships.