An experienced Virtual Assistant with a strong background in administrative support, customer service, and reservations management. I have 8 years of experience in the BPO industry, specializing in handling inquiries, managing accounts, and resolving complex customer concerns via phone, chat, and email. I’ve also excelled as a Reservation Staff at Shore Time Hotel Corporation, ensuring smooth booking processes, accurate billing, and seamless collaboration with different departments.
In my recent role as a Broker Support Specialist at EZPZ Finance, I handled administrative tasks, data entry, and client inquiries while maintaining strict privacy compliance. I’m tech-savvy, proficient in CRM systems, and detail-oriented, making me highly capable of managing email communications, data organization, and ensuring operational efficiency.
With a degree in Tourism Management and a certification in Computer System Design & Programming (CSDP NC IV), I bring a unique blend of hospitality knowledge and technical expertise. I am eager to contribute my skills to a dynamic team where I can deliver exceptional results and build lasting professional relationships.
Let’s work together to achieve your business goals!
