I am an IT Support Specialist with strong system administration experience supporting Windows-based enterprise environments. I handle Active Directory user lifecycle management, Microsoft 365 and Entra ID administration, MFA enforcement, endpoint compliance, and remote system administration using RDP and Intune.
I have hands-on experience troubleshooting OS, network, and hardware issues while maintaining SLA-driven support in global environments. I also work with Azure Portal for user management, IAM configuration, and cloud resource administration through real-world projects and labs.
I am detail-oriented, documentation-driven, and focused on maintaining secure, stable, and efficient IT operations. I am currently seeking remote opportunities where I can contribute as an IT Support or Junior System Administrator.
