I am working as a Client Experience Team Leader for an IT company. For my field of work, I am responsible of maintaining communication to customers. I provide support by resolving escalated concerns and inquiries through telephone calls and direct email. I support users in application modules based on company-standards. I provide high-level updates to senior-level management involving tea-----------trics and client health. I can work with less supervision. I am an honest individual and a very flexible person. I don't do things that could jeopardize my reputation, my family and my life. I believe that things are more rewarding when you know you really strive for it.
