I am a dedicated, honest, and proficient professional with 12 years of experience in Customer Service serving big companies in the US like Microsoft, BestBuy, and Comcast telecommunications that handle billing, order processing, and upselling of products via phone/chat/email platforms, 3 years experience as a Data Entry Specialist and have attended training for Google Ads with Google Ads Certification from Google directly, Email/Inbox Management including how to handle minutes of the meeting for the client and calendar management; and E-Commerce for Shopify and Amazon platforms.