I am an Experienced Sales Processor for 5 years. Highly skilled in different areas of sales from back office to customer facing roles. Below are the Roles and Responsibilities I've handled in sales from January 2019 up to date.
AREAS OF EXPERTISE: - Lead Generation - Data Management- Data Research- Account Manager- Sales Support Administrator for Accurint- Sales Support Administrator for LexisNexis SL Strategic and Core Retention- Sales Support Administrator Senior Level for Accurint/ LexisNexis SL Strategic and Core Retention- Knowledgable in Handling different CRMs - Global CRM - MyCRM- Knowledgable in using different Salesforce - SFDC Risk - SFDC Legal - SFDC Science (HESI and Elsevier NHE) - SFDC Lightning - SFDC Classic - SFDC Cases - SFDC Opportunities- Knowledge in using OBIEE- Knowledge in using MBS Back Office- Knowledge in using Dispute Managmeent Tool- Knowledge in using Sales Source- Knowledge in using SalesLink- Knowledge in using powerinvoice- Knowledge in using Tableau (Reports and Analytics)
Also, I have been trained in different ADHOC activities within the company
- Townhall and Department wide hosting activities- Employee Resource Group Speaker- Leadership Trainings - Opex Champ- Continuous Improvement Champ- Conducting Trainings for new hires- Auditor- Mentor and Coach- Conducting Operations Interview- Time Management Skills
Also had Certifications
- Certified Agile Associate- Certified Process Analyst- Certified Automation Professional- Certified Digital Transformation Professional
I am also excited to share the upskilling I intentionally took to help my future teammates,
Leadership Academy (RELX) - January 2024 - February 2025SMOU – Let’s speak Up: An introduction to Public Speaking - November22, 2022SMOU – Creating your first modern presentation slide and animationusing canva - November 29, 2022SMOU – Practicing Leadership within yourself - October 1, 2021SMOU – Career Growth and Development - September 17, 2022SMOU – Basic SQL - September 13, 2021SMOU - Root Cause Analysis - September 9, 2020SMOU UpSkill - PPT Photoshop Skills - August 27, 2020SMOU – Project Identification Workshop - July 3, 2020SMOU – ADVANCED EXCEL TRAINING - September 12, 2019
I have a total of 10 years work experience in different corporate field and a graduate of Bachelor of Science in Office Administration major in Legal Transcription. It would be a pleasue to help the organization and the team with the skills and competencies I've had and mentioned above in my 10 years of work experience.
