I am an experienced assistant. I am proficient in data entry and handling office works using office applications (Microsoft/Google). Below is the list of my experiences. Thank you
Work Experience
BACK OFFICE AND DOCUMENTATION SPECIALIST
- Handling inbound/outbound calls from the patient and provider regarding
their medical concerns.
- Appointment setter and insurance verification
- Processing renewal and recertification of Durable Medical Equipment
(DME) of the patient, ensuring all the documents and data are safe and
align with the needs of client.
- HIPAA compliance
RECRUITMENT ASSOCIATE
-Identifying future hiring needs, designing job descriptions, sourcing candidates through databases and social media, conducting interviews, filing paperwork.
COMPLIANCE SPECIALIST
-Responsible in tracking and uploading certain documents like license, certification and other necessary documents for onboarding of healthcare providers.
Admin Assistant
-Organized and filing certain company and clients documents and records like invoices, receipts and forms.
Sorting and maintaining office records accurately and categorized them alphabetically to ensure that documents are safe and properly stored.
Securing soft copy and hard copy of every incoming and outgoing files and documents.
Data entry, scanning, encoding and assisting inquiries through e-mails.
HEALTHCARE ACCOUNT
-Greeting customers in a friendly and professional manner.
Handling large volumes of Inbound/Outbound calls and e-mail inquiries an a timely manner.
Responsible for providing individuals with details about the extent of their health insurance coverage.
Assist customers with requests for information, handling and filing complaints and grievance, making appointments, and resolving concerns with copays and deductibles and assisting members on payment.
SALES REPRESENTATIVE
-Inbound and Outbound calls.
Helping customers with complaints and questions, give customers information about products and services, take orders, and process returns and exchange.
