A highly skilled and results-driven professional with over five years of experience in the call center industry, delivering exceptional online client services for top companies in Cagayan de Oro and Cebu City. Demonstrates a proven ability to excel as a cold caller and appointment setter, consistently surpassing sales targets and elevating client satisfaction in mortgage protection and home improvement sectors. Expert in optimizing CRM systems to streamline operations and build lasting client relationships. Now seeking to channel this expertise into a challenging, growth-focused role where strategic client management and operational excellence can drive impactful results.
