Highly skilled Virtual Assistant and Logistics Coordinator with over 8 years of experience in customer service, logistics management, and order entry processing. I specialize in providing back-end support for e-commerce businesses, handling daily logistics coordination, and ensuring smooth fulfillment operations.
At iQor Philippines, I spent 5 years resolving customer concerns, managing billing and tech support, and refining my communication and multitasking skills. I then worked for nearly 3 years at Office Beacon as a Customer Service Representative, Order Entry Specialist, and Logistics Coordinator, where I handled:
Order processing and tracking through systems
Coordinating with warehouses and vendors for shipment updates
Managing client emails and schedules
Supporting e-commerce stores on Amazon, Walmart, eBay, and Shopify
I’m dependable, organized, and proactive in solving problems before they escalate. I help clients streamline their operations and free up their time by handling essential backend tasks with efficiency and accuracy.
SKILLS:
? Logistics & Fulfillment Coordination
? Order Entry & Data Management
? E-commerce Support (Amazon, eBay, Shopify, Walmart)
? Inbound/Outbound Communication
? Client Email & Schedule Management
? Strong English Communication & Problem-Solving
? Time Management & Attention to Detail
