My focus is to help shopify store owners reduce their workload,stay organized and focus more on growing their business instead of getting stuck in daily tasks.
I am a "Jill of all trades" in the ecommerce ecosystem, bringing a unique blend of Process Engineering precision and end-to-end digital commerce expertise to scale online brands.I don't just manage online stores—I engineer them for maximum efficiency, visibility, and growth. My background allows me to seamlessly bridge the gap between technical workflows, digital marketing strategy, and front-line customer experience.
How I Drive Value Across the Ecommerce Lifecycle: Multi-Platform Management & Discovery Optimization: I am highly adaptive and proficient across diverse ecommerce environments—including Shopify, TikTok Shop, Shopee, eBay, and Etsy. I handle end-to-end storefront management, app integrations, and product catalog creation across channels. I leverage advanced SEO keywords and AI engine optimization (AEO) to ensure products are easily discovered by both traditional searchers and AI shopping agents.
Operations & Workflow Engineering: Drawing from my Process Engineering roots, I treat store operations like a high-performing production line. I map out custom workflows, build robust process documentation (SOPs), audit data, and conduct deep-dive research to eliminate bottlenecks and slash store inefficiencies.
Growth, Fulfillment & Care:
I manage the entire post-purchase cycle—from order fulfillment and promotional bundling strategies to hands-on customer retention, inquiries, and refund management.Whether it is calibrating backend system workflows or designing high-converting product bundles, I ensure every moving part of a digital brand operates flawlessly.
Core Skills: Multi-Platform Management | AI Engine Optimization (AEO) | Process Mapping & SOPs | Order Fulfillment & Logistics | Digital Marketing & Promotions | Cross-Functional Leadership | Customer Experience Management
Lets talk!! If your a shopify store owner or ecommerce founder I’d love to connect If you’re looking for someone who can manage your ecommerce processes, deliver top-tier customer service, and contribute to long-term growth, I’m ready to help. Send me a message, and let’s discuss how I can support your team.
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