Ecommerce Amazon Virtual Assistant/ Social Media / General V

Hi, My name is Armie.

Below are my experiences and Skills that I can do for you.

Technical Skills
* Product Research
* Keyword Analysis
* Competitor Analysis
* Marketing Campaign
* Social Media Strategy
* Lead Generation

Soft skills

* Enthusiasm
* Solid and consistent work ethic
* Effective Communication Skills
* Problem-Solving and Critical Thinking
* Resourcefulness
* Attention to detail
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My Experiences:

?????????E-commerce Virtual Assistant (Remote / Freelance)

Amazon, eBay, Walmart, Shopify | Multiple Clients

2017 – May 2025
????Managed daily operations across Amazon Seller Central and Walmart Seller Center platforms
????Provided customer support including returns, refunds, and dispute resolution
????Oversaw inventory levels for FBA and warehouse stock, ensuring availability and accuracy
????Conducted product sourcing and created optimized listings across platforms
????Sent manual review requests on Amazon to boost product feedback
????Performed competitor analysis to guide pricing and listing strategies
????Handled order processing, fulfillment, and shipment confirmation
????Assisted clients with various administrative tasks as needed
Tools used: Amazon Right Click, Scanalyze, E-COM, Amazon Seller Central, Walmart Seller Center


?????????eBay Dropshipping Specialist (Remote / Freelance)

Multiple Clients | 2017 – 2024
Created and optimized eBay listings; sourced products from various suppliers
Identified profitable items using Zikanalytics and competitor research strategies
Delivered responsive customer service: addressed inquiries, resolved complaints, and ensured customer satisfaction
Processed refunds for returned items and managed return and canceled order procedures
Generated return labels from Amazon for seamless return processing
Tools and Platforms Used: Inkfrog, PriceYak, Yakpal, VPN, DSMTool, CrazyLister, Zikanalytics, SaleFreaks Console, eBay, Amazon

?????????Virtual Assistant

JMB Living | April 15 – November 15, 2023
Managed Shopify orders and generated USPS mailing labels for timely fulfillment
Communicated with influencers and contributors via Instagram to support brand outreach
Created and scheduled mindfulness text messages and email campaigns using Klaviyo
Assisted with various administrative tasks, including online research and YouTube keyword optimization
Organized emails and created visual content using Canva for marketing and brand consistency
?????????Social Media Content Manager

February 8, 2023 – May 5, 2023
Uploaded video content daily on TikTok and Instagram to maintain audience engagement
Wrote compelling captions and researched effective hashtags to maximize content reach
Managed and monitored account performance, implementing strategies to increase follower growth and engagement
?????????Executive Assistant / Facebook Inbox Manager

June 2022 – October 2022 | Meta Business Suite
Delivered excellent customer service via phone, chat, and email through Facebook Meta Business Suite
Managed and organized the inbox, responding promptly to customer inquiries and resolving issues
Promoted MS Excel courses by sending targeted messages via Mailchimp and direct outreach to potential students
Assisted during face-to-face and online MS Excel training sessions, ensuring a smooth learning experience
Designed promotional graphics using Canva and scheduled posts on the Facebook Page
Prepared and distributed course completion certificates to enrolled students
Created course materials including scripts and Google Forms for various training modules
Performed additional administrative tasks as assigned by the Head Coach / Owner
Tools Used: FB Meta Business Suite, Airtable, Google Drive, MS Excel, Google Sheets, Mailchimp, Canva, HubSpot, Zoom, Email
?????????Other Skills and Online Tasks
Managed and monitored Facebook Business Pages and other social media platforms
Monitored cryptocurrency/Bitcoin faucet activities and trends
Designed and edited niche-specific images for Instagram and Facebook marketing
Created educational and promotional videos using EasyVSL
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?????????NFT Community Manager | ----------- Chatter & Moderator

August 2021 – 2022
????Managed over 20+ NFT project ----------- servers within one year, including prominent projects like Solyetis and Goonies Gang
????Recruited and led a team of over 100 staff, including Chatters, Shillers, Moderators, Content Writers, Lead Gen VAs, Collab Managers, and Social Media Raiders
????Oversaw staff scheduling, attendance tracking, and payroll management, with salary disbursement through Binance and e-wallets
????Maintained community engagement, moderated conversations, and ensured a vibrant and positive ----------- environment
????Sent regular performance reports and invoices to project founders and clients
????Actively pursued and secured whitelist spots for clients by engaging in server activities and contributing to community efforts
????Experienced with NFT and crypto ecosystems, including wallet usage (MetaMask, Electroneum, Binance), trading, and blockchain platforms (Ethereum, Solana)
????Created and managed reports using MS Excel and Google Sheets
????Deep understanding of community roles and workflows, including Chatter, Moderator, and Shiller responsibilities
????Additional Tools & Platforms: -----------, MetaMask, Binance, Electroneum, Google Drive, MS Excel, Google Sheets----------------------------------------------------------------------------------------------------------
?????????Virtual Assistant / Team Leader

January 2017 – Present
Prepared training materials and conducted onboarding sessions for newly hired staff
Handled administrative responsibilities, including schedule creation, data monitoring, and task verification
Led and managed a team of virtual staff, delegating tasks and reporting directly to the employer
Oversaw daily team operations and ensured tasks were completed on time and to a high standard
Proficient in Google Workspace (Docs, Sheets, Drive) and Microsoft Office applications
Content Writing & Research
Created original product bullet points, descriptions, and special features for eCommerce listings
Wrote product reviews and performed in-depth niche research for blog or website content
Ensured SEO-friendly and engaging content tailored to the target audience???????????????????????????????????

Skills
????? Administrative Skills
Report preparation, attending client and tea-----------etings
Document management: filing, encoding, sorting, photocopying, scanning, shredding
Customer service: handling calls and resolving client concerns
Inventory monitoring of supplies and stock on hand
Timely preparation and submission of monthly reports
Flexible in performing additional tasks as assigned by supervisors
???? Cash Handling Skills
Verified authenticity of currency and sorted bills by denomination
Collected and consolidated daily sales; prepared deposit slips for bank deposits
Handled over-the-counter transactions and issued official receipts
Counted and balanced daily cash sales across multiple shifts
???? Accounting / Treasury Skills
Processed and liquidated cash advances; managed petty cash fund balances
Prepared USBF (Unclaimed Salary and Benefits Fund) and cashier allowances
Managed payroll for seasonal employees
Performed journal entries using SAP System
Requested and secured gift checks and other treasury-related items
Prepared cash boxes and handled daily sales pickups
???? Computer & Technical Skills
Data encoding and journal entries using SAP System
Proficient in Microsoft Office: Word, Excel, PowerPoint, Paint
Skilled in Canva for basic graphic design
Installed software/hardware and performed basic computer troubleshooting
Managed emails and social media platforms
Data entry specialist with average typing speed of 40 WPM
Virtual/Online Job Skills• Trained newly hired staff.• eBay Listing and Selling• Social Media Marketing• Worked as Team Leader/Manager• Decision Making And Management• E-commerce Skills• Recruitment and Schedule Preparation• Monitoring and Leading Team’s Work, Customer Service in eBay