Client-focused Customer Service Representative with 6+ years' experience building loyal client relationships and heightening client engagement. An impressive history of optimizing client satisfaction by identifying client needs and striving to deliver tailored solutions beyond the clients' original requests. Exhibits exceptional communication skills coupled with best-in-class service and support | Virtual Assistant with more than six years of experience in legal and healthcare operations. Specializes in claims processing, medical billing, and subrogation recovery. Also, experienced interact with adjusters, providers, and members on a daily basis, working and negotiating hand-in-hand with paralegals and attorneys to ensure everything is accurate and timely.
Verified
