Customer Service | Sales Support | Recruitment & Admin Specialist
Reliable, dedicated, and results-driven professional with over 3 years of combined experience in customer support, sales, technical assistance, recruitment coordination, and administrative operations. Skilled in delivering quality service across all communication channels including calls, email, live chat, WhatsApp, and social media.
Core Skills:
- Customer Service & Tenant Relations
- Live Chat, Email & Non-Voice Support
- Sales Support, Upselling & Promotions
- Telco Support & Basic Technical Troubleshooting
- Billing, Account Management & Recontract Handling
- Recruitment Coordination & Sourcing Support
- Candidate Screening, Scheduling & Documentation
- Compliance Checks & Record Keeping
- Ticket Management, Data Entry & Follow-ups
- CRM & Tools: Salesforce, HubSpot, Zendesk, MS Office, Google Workspace
What I Offer:
- Excellent written and verbal English communication skills
- Proven experience in supporting sales goals and hitting targets
- Experience assisting in full recruitment cycle: sourcing, screening, coordinating interviews, and maintaining accurate records
- Calm and professional even when handling difficult situations
- Highly organized, detail-oriented, and great at multitasking
- Fast learner, adaptable to new systems and processes
- Honest, accountable, and committed to high-quality work
Work Setup & Availability:
- Fully equipped for Work from Home: Stable fiber internet + backup connection, backup power supply
- Flexible: Amenable to shifting schedules, nights, weekends, and holidays
- Available 40+ hours per week
- Ready to start immediately
Looking for a long-term role where I can use my diverse skills to support the team and grow with the company.
