I have been working in the Business Process Outsourcing industry for more than 11 years now. We cater to programs related to health, travel, marketing, and basic technical support.
My main responsibility is to update account information and review data for deficiencies in a timely manner. I easily learn and adapt to processes because of the different clients I have supported within my experience in the BPO industry. I have extensive experience using MS Office applications, various CRM and ticketing tools, and online research tools.
