Organized. Reliable. Committed to helping your short-term rental business run smoothly.
Hi, I'm Robelle Anne, a detail-oriented and proactive Virtual Assistant with hands-on experience supporting a vacation rental and property management company. As part of the Reservations Team, I handled day-to-day booking operations, guest communication, and reservation management, helping ensure a seamless experience for both guests and property owners.
Here's how I can support your business:
• Guest communication and customer support
• Reservation management (new bookings, rebookings, relocations, alterations, and extensions)
• Calendar management and property coordination
• Email and inbox management
• Invoice creation and payment/refund processing
• Property management using Hostaway, Breezeway, RentalReady, and Opago
• Team collaboration and guest communication using Front
• Administrative support with accuracy and attention to detail
Why work with me?
• Detail-oriented and highly organized
• Excellent written communication and customer service
• Proactive, dependable, and solutions-focused
• Quick to learn new tools and processes
• Dedicated to delivering a smooth guest experience and efficient day-to-day operations
Send me a message to explore a potential partnership, I’d love to learn more about your needs and create a clear path forward *wink*
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