I have more than 4 years BPO experience and almost 3 years as a virtual assistant in Dispatching trucks and technicians. Optimizing every route for profit.
Dispatched construction materials like sand, gravel and asphalt.
Dispatched furniture delivery trucks LTL and FTL
Dispatched technicians for furniture repair
I could do multi platform communications like calls, chat, email and sms. Used multiple CRMs like Zendesk, Gladly, Siebel. Dispatch track and Grasshopper for dispatching, while Samsara for tracking.