I am a seasoned professional with over 7 years of experience in the insurance and business processing sector, specifically managing high-priority Canadian accounts for a Fortune 500 company (Manulife). I specialize in bridging the gap between complex administrative operations and seamless client support.
Why work with me?
Industry Expertise: Deep knowledge of claims analysis, plan member administration, and insurance policy frameworks.
Precision & Compliance: Experienced in handling sensitive data with 100% accuracy and strict adherence to privacy standards (HIPAA/PIPEDA equivalent).
Tech-Savvy: Proficient in large-scale CRM systems, Google Workspace, and advanced data reporting.
I am transitioning into the Virtual Assistant space to provide dedicated, high-level support to insurance brokers, medical clinics, or busy executives who need a partner they can trust with their core operations.