Hi there, I'm Noreen!
I am a detail-oriented and versatile Virtual Assistant with hands-on experience supporting real estate, healthcare, and service-based businesses. I help entrepreneurs and teams stay organized, responsive, and efficient by handling the day-to-day tasks that keep operations running smoothly.
I specialize in real estate virtual assistance, including lead management, CRM updates, MLS coordination, property research, and data accuracy. I have managed incoming leads from platforms like Zillow Premier, Realtor, and RelaHQ, assigned and tracked leads in Smartsheet, and ensured timely follow-ups with agents. I also handle property record updates, FlexMLS syncing, and research-based reporting.
While I handle the real estate side, I also bring strong social media and content support skills, including SEO-optimized content creation, YouTube publishing, graphic design using Canva, creation of social media graphics and captions, posts scheduling and community management across platforms. Finally, I also handle the project management of video production.
In addition to real estate support, I have experience as a Medical Virtual Assistant, where I handled patient scheduling, insurance verification, prior authorizations, EMR documentation, and inbound and outbound calls while maintaining strict HIPAA compliance. This background has strengthened my communication skills, attention to detail, and ability to handle sensitive information professionally.
What I can help you with:
- CRM and Lead Management (Smartsheet, Zillow, MLS platforms)
- Real Estate Admin Support and Property Research
- Lead Research
- Data Entry, Documentation, and Reporting
- Appointment Scheduling
- Medical VA Tasks (Insurance Verification, EMR, Patient Coordination)
- Social Media Management and Content Creation
- YouTube SEO and Publishing
- Client Communication and Follow-ups
Tools:
Smartsheet, FlexMLS, Zillow Premier, Google Workspace, MS Office, Canva, Trello, Slack, EClinicalWorks, VidIQ, Insurance Portals (Optum, Availity), and AI tools for research and documentation.
I am organized, reliable, and proactive, with a strong ability to follow systems while adapting quickly to new tools and workflows. If you're looking for a VA who takes ownership of tasks, communicates clearly, and genuinely supports your business goals, I'd love to be part of your team.
