Experienced Customer Service and E-Commerce Professional with over 5 years of proven expertise in managing customer inquiries, resolving issues, and delivering exceptional client satisfaction. Skilled in leveraging CRM systems and multiple communication channels including phone, email, and live chat to provide seamless support. Adept at using tools such as QuickBooks, Shopify, Zendesk, Gorgias, Salesforce, HubSpot, G Suite, Microsoft Office, Asana, and Netsuite to streamline operations and enhance workflow efficiency. Committed to fostering positive client relationships and contributing to organizational success.
