I’m a reliable and detail-oriented Virtual Assistant with 9+ years of experience in customer service, technical support, quality assurance, and administrative support, working with US and Australian clients.
I specialize in administrative support, data entry, CRM management, calendar and appointment scheduling, inbound/outbound calls, email and chat support, client follow-ups, reporting, meeting minutes, and content management.
My Quality Assurance background strengthened my attention to detail, problem-solving, communication, leadership, and process improvement skills. I’m also experienced with ChatGPT, Microsoft Copilot, and Gemini, including prompt creation and testing.
I’m organized, adaptable, proactive, and comfortable working with minimal supervision. I learn quickly, take ownership of my work, and consistently deliver accurate, high-quality results.
My goal is to save you time, keep your business organized, and provide reliable support you can trust.