Results-driven professional with 15+ years of combined experience in healthcare scheduling, virtual assistance, logistics planning, customer service, and administrative support. Recognized for exceptional organization, precise data management, and strong communication skills in fast-paced, high-visibility environments. Proven ability to streamline processes, manage cross-functional projects, and deliver measurable results. Dedicated, adaptable, and committed to long-term contributions to organizational success.
CORE COMPETENCIES:
Healthcare Scheduling & EMR Systems: Kinnser/WellSky, Carestitch, Silvertree, Tiger Connect
Operations & Logistics: Master Data Management (MDM), Shipment Planning, Supply Chain Support
Virtual Assistance: Calendar & Email Management, Social Media Engagement, Web Research
Customer Service Excellence: Inbound/Outbound Support, Dispute Resolution, Technical Support
Administrative Support: Timekeeping, Recruitment Assistance, Data Entry & Reporting
Software & Tools: Google Suite, MS Office, Teams, Outlook, Zoom, Oracle, Locus, Canva, SAP, Trello, Anydesk, Rustdesk, ChatGPT