I have experience in solar utility operations, customer service, and technical support. As a Utility Specialist, I handled utility applications, NEM and PTO processes, document reviews, project tracking, corrections, and follow-ups with utility companies. I also kept project records updated in Salesforce and worked with customers and internal teams to help move projects toward approval.
My customer service experience also helped me develop strong troubleshooting and communication skills. I’ve assisted customers with billing concerns, account issues, service upgrades, and technical problems while making sure information was explained clearly and accurately.
I’m dependable, detail-oriented, and comfortable working in fast-paced environments. I learn quickly, stay organized, and focus on solving problems and getting the job done.
