Hi, I'm Clau! :) I've been in the banking industry for 7 years already. Processing daily transactions, resolving customer issues via call/email, and providing quality service are the main roles I've been assigned to do. For every work that I do, I make sure that I'm eager to give my best but also learn new things for my growth. Hence, assisting clients and upskilling my communication skills are my goals for this year. Feel free to message ----------- and I'll be happy to be of help! :)