If you're looking for someone who already understands U.S. and Canadian healthcare, knows how to handle high-volume customer communication, and shows up consistently — I'm your person.
I have 2+ years of experience supporting U.S. and Canadian healthcare insurance accounts at Optum Global Solutions (UnitedHealthcare) and Sun Life Philippines. In those roles, I handled 40+ daily inquiries involving insurance verification, eligibility, benefits, claims processing, EOB reviews, denial resolution, and patient scheduling all in a live, fast-paced environment with strict accuracy and compliance standards.
Beyond healthcare, I have hands-on e-commerce experience managing product listings, inventory, pricing, and content across Shopee, Lazada, TikTok Shop, and Shopify for multiple fitness brands during my internship at Bigway Sports and Fitness Inc.
Here's what you can expect working with me:
- Accurate, detail-oriented work
- Professional and warm communication
- Reliable attendance, I show up and follow through
- Fast learner, I get up to speed quickly with new tools and systems
- HIPAA-aware, I understand confidentiality and take it seriously
Tools & Platforms I work with:
Google Workspace | Microsoft Office | QuickBooks | Shopee | Lazada | TikTok Shop | Canva | CapCut | ChatGPT | Claude | Zoom | Microsoft Teams
I am fully remote-ready with a dedicated home office, Converge Fiber 100 Mbps internet, Smart 5G backup, and a noise-canceling headset. Available full-time across U.S. EST/PST, Canadian, UK, and Australian time zones.
I'm looking for a long-term opportunity where I can genuinely support your team and help your business run smoothly from day one.
Verified
