I am a Healthcare Virtual Assistant and Revenue Cycle Management (RCM) professional with hands-on experience supporting healthcare providers, medical practices, and patients through various stages of the revenue cycle. I specialize in medical billing, claims tracking, insurance verification, patient scheduling, referral coordination, and customer support while ensuring accuracy, HIPAA compliance, and an excellent patient experience.
Throughout my healthcare career, I have worked closely with patients, providers, and insurance companies to resolve billing and insurance concerns, verify eligibility and benefits, coordinate appointments and referrals, review claim statuses, explain EOBs/EOPs, process payments, and maintain accurate patient records. I also have experience auditing medical claims and validating documentation against Electronic Health Records (EHR) to improve billing accuracy and reduce claim errors.
I am highly organized, detail-oriented, and comfortable working in fast-paced remote environments. I can efficiently manage multiple tasks, communicate professionally with patients and healthcare staff, and adapt quickly to new systems and workflows. I take pride in providing reliable support that helps healthcare teams improve operational efficiency and deliver exceptional patient care.
Healthcare Systems & Software
* Athena EHR (AthenaHealth)
* eClinicalWorks (ECW)
* Meditech
* Availity
* Candid Health
* Charm EHR
* IntakeQ
* SimplePractice
Communication & Productivity Tools
* RingCentral
* Microsoft Teams
* Avaya
* NICE inContact
* Microsoft Office
* Google Workspace
If you're looking for a dependable Healthcare Virtual Assistant who can support your practice with medical billing, patient scheduling, insurance verification, claims management, quality assurance, and administrative tasks, I would be happy to become part of your team and contribute to your organization's success.
