Remote Executive Assistant - Present
-Calendar Management
-Inbox Management
-Invoice processing
-Travel Management
Shopee Product Listing - Prints by Ysabel(owned)
-Present, upload, and list products on the Shopee platform, ensuring accurate and complete product details.
-Input essential information, including product descriptions, prices, variations, and inventory levels.
-Monitored product engagement metrics, such as views, clicks, and customer inquiries, to assess performance.
-Analyzed page views and adjusted listings to improve visibility and sales.
-Ensured all listings complied with platform standards and guidelines.
Virtual Assistant / Back-Office Support - August 2021 – October 2023
-Conducted quality control reviews for shipments prepared by stylists, ensuring accuracy and adherence to standards.
-Scheduled and coached tea-----------mbers to enhance productivity and performance.
-Performed data entry tasks, maintaining accurate records and reports.
-Curated 50–100 shipments daily and customized client orders to meet specific preferences.
Restaurant Branch Manager - February 2017 – April 2022
-Oversee daily store operations, ensuring readiness and smooth execution.
-Implemented Local Store Marketing programs to drive customer engagement and revenue.
-Maximized store profitability through effective management of sales, inventory, staffing, and expenses.
-Maintained and organized store documentation, including applications for necessary permits.
-Submitted timely daily, weekly, and monthly reports to management.
Amazon Customer Service Representative - November 2015 – December 2016
-Resolved customer inquiries and concerns, delivering excellent service.
-Assisted customers in navigating Amazon subscriptions.
-Tracking packages.
-Coordinated with couriers to ensure timely delivery of orders.
-Conducted follow-up calls to provide updates on unresolved customer issues.
Restaurant Assistant Manager - June 2013 – October 2015
-Managed one of the highest-volume branches in the city.
-Supported the Restaurant Manager in overseeing daily operations.
-Effectively managed labor costs to ensure operational efficiency.
-Ensures admin works are accurately updated.
Verified
