I am a Property Management and Operations professional with experience in property coordination, construction project management, and customer service. I have worked in both real estate operations and the BPO industry, which has strengthened my communication, problem-solving, and client management skills.
In my recent role as a Property Coordinator at Jones Lang LaSalle, I managed daily property operations, coordinated maintenance activities, handled tenant concerns, and worked closely with vendors and internal teams to ensure efficient building operations and tenant satisfaction. I also supported lease renewals, assisted with rent collections, maintained property records, and helped oversee move-in and move-out processes.
Previously, as a Project Manager at Lehan Construction Services, I oversaw residential and commercial construction projects from planning to completion, managing budgets, supervising teams, coordinating with clients, and ensuring projects met timelines and regulatory standards.
My background in the BPO industry, including roles at Sitel, Telus, and Teleperformance, has equipped me with strong customer service, communication, and analytical skills while handling complex client concerns such as fraud investigations, insurance inquiries, and technical support.
I am known for being organized, detail-oriented, and adaptable, with a strong commitment to maintaining operational efficiency, delivering quality service, and supporting team success.
