Detail-oriented and self-motivated professional with
extensive experience in customer support, team management, IT operations, and
sales. Skilled in handling inbound and outbound calls, appointment setting for
sales accounts, and providing product and service information. Proficient in
troubleshooting, configuration, and diagnosing software/hardware faults.
Experienced in responding to customer inquiries via email, particularly
regarding reconciliation reports, configuration, and troubleshooting. Strong
decision-making abilities, excellent communication skills, and proven
capability to work under pressure and manage multiple tasks simultaneously.
Adept at content creation and social media management, with a strong work ethic
and soft skills.
Verified
