Customer service professional with two years of experience in the BPO industry and currently serving as a mortgage loan processor. Demonstrated ability to support end-to-end mortgage processing by reviewing loan documentation, assisting borrowers with application requirements, and resolving client inquiries efficiently. Strong background in delivering high-quality customer support, adhering to data privacy policies, and ensuring compliance with financial and service-level standards. Recognized for attention to detail, clear communication, and consistent achievement of performance targets.
