I was employed by a business process outsourcing firm, spending 2 years in Integrated Service Management with AT&T and 2 years with Amazon and eBay platforms as an email/chat support representative. Throughout my academic and professional experiences, I have developed a strong foundation in research methodologies, data analysis, Interpersonal skills, and a passion for understanding consumer behavior. I am excited to bring my enthusiasm and willingness to learn to a role where I can contribute to the development of innovative products. I'm new to being a product researcher, but I will make sure that I am reliable and capable of doing the job well.