I am an experienced Shopify VA. I have done Order fulfillment, Customer Support, etc. For Order fulfillment, I am knowledgeable of using the shopify order fulfillment apps Oberlo, Dropified/Shopified, BoxC and Massfulfill. For Customer Support, I have experienced handling customer emails using the customer support ticketing platform Zendesk, Zoho Mail, Gorgias, Gmail and others. I also know how to handle PayPal and Aliexpress disputes.