I have experience as an E-commerce Specialist, Social Media Specialist, and Customer Support professional, supporting businesses with their daily operations and online growth. My responsibilities included managing product information, optimizing product listings, supporting social media activities, and providing prompt customer assistance.
I have basic experience with Shopify, including product uploads, product page updates, and simple webpage optimization. I also have basic graphic design and video editing skills, which I developed through personal projects using Canva and CapCut. These skills allow me to create simple social media graphics, promotional materials, and short-form videos. I am detail-oriented, organized, and quick to learn new tools and processes. I enjoy taking on new challenges and continuously improving my skills to deliver quality work. My goal is to provide reliable support that helps businesses improve their online presence and customer experience.