I bring extensive product knowledge and over five years of experience as a Subject Matter Expert and Managed Host Team Lead at Airbnb. My background also includes roles as a Co-Host, Executive Assistant, and in Operations and Customer Support, where I managed day-to-day rental property operations, communicated with guests, and coordinated maintenance and cleaning schedules to ensure properties were well-maintained.I have a strong track record in handling claims and resolving review and payout disputes. I’ve successfully contested reviews with Airbnb support and resolved most payout disputes, demonstrating my ability to advocate effectively on behalf of ----------- addition, I have experience managing listings across various platforms. I’ve overseen property management improvements, re-----------tions, and expansions, working closely with contractors and suppliers to ensure projects were completed on time and within budget.These combined experiences have equipped me with the skills and expertise to be a valuable asset to the growing team in the property management field.