I’m ----------- -----------, an experienced IT Operations Manager with a strong foundation in Computer Science (Data Science major) and a proven track record of managing core business systems, streamlining processes, and supporting teams through smart technology solutions.
In my current role at Reworks Solutions, I focus on:
System Management & Support – ensuring our key software platforms run smoothly and employees get timely support.
Workflow Automation – building and optimizing automations using N8N and Zoho CRM’s built-in workflow integrations to simplify daily operations.
Process Efficiency – identifying and removing bottlenecks, improving internal workflows, and enhancing productivity.
Employee Enablement – conducting training sessions to make sure tea-----------mbers are confident with the tools they use.
Data-Driven Insights – leveraging analytics and visualization tools (Power BI, Tableau, Looker Studio) to inform decisions.
I’m also familiar with machine learning concepts (academic background, with the ability to build using AI-assisted coding), which adds a data-driven edge to my IT and automation expertise.
Whether it’s automating workflows, optimizing operations, or solving technical challenges, I bring a solutions-oriented approach that helps businesses run more efficiently and effectively.
