I’ve built my career around two things: keeping IT infrastructure rock-solid and ensuring digital products actually work for the people using them. My time at Western Union taught me how to handle high-pressure global systems and the importance of quick, effective incident resolution. I’m a big believer in continuous learning and clear communication—I don't just want to fix a technical issue; I want to find ways to make the whole process better. I'm looking to bring that mix of technical grit and collaborative energy to a new challenge.
