Legal Intake Manager | Customer Success | Sales & Business Development |Event Management |Virtual Assistant
Results-driven professional with 10+ years of experience in sales, customer service, logistics, digital marketing, event management, and client relations. I am currently working as a Legal Intake Manager, where I handle client intake, lead qualification, case screening, appointment scheduling, CRM management, and client communication to ensure a seamless customer experience from first contact to onboarding.
Throughout my career, I have developed strong expertise in account management, lead generation, cold calling, customer success, and business development, consistently helping companies increase revenue, improve client retention, and streamline operations. My background also includes managing domestic and international logistics, executing marketing campaigns, coordinating corporate events, and providing high-level administrative and virtual assistance support.
I am highly organized, detail-oriented, tech-savvy, and comfortable working in fast-paced environments while managing multiple priorities. I take pride in delivering exceptional customer service, building strong client relationships, and contributing to business growth.
Core Skills:
• Legal Intake Management
• Customer Success & Client Relations
• Sales & Lead Generation
• Cold Calling & Appointment Setting
• CRM Management (HubSpot, Salesforce, Zoho, etc.)
• Virtual Assistance & Administrative Support
• Digital Marketing & Social Media Management
• Logistics & Operations Management
• Event Coordination & Project Management
• Email & Calendar Management
I am committed to providing reliable, professional, and results-driven support to help businesses grow and succeed.