Customer Service and Appointment Setting Specialist with over 6 years of experience in customer support, lead generation, and administrative tasks.
I have more than 4 years of experience handling inbound and outbound calls, live chat, and email support, assisting customers, resolving issues, and ensuring a positive customer experience.
I also worked for 2 years as an Appointment Setter, contacting potential leads, explaining services, qualifying inquiries, and scheduling appointments. In addition, I performed basic administrative and data entry tasks.
I also have experience in Healthcare Administrative Support, handling patient authorizations, entering accurate information into NetHealth for billing purposes, managing emails, and auditing patient records to ensure accuracy.
I am detail-oriented, reliable, and committed to delivering quality work while helping businesses improve customer satisfaction and efficiency.
